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FAQs

Do you service all hair types?

Yes! We are well versed in ALL hair types.

I have braids/Locs, can I get a luxury shampoo treatment?

Yes, you can still enjoy the benefits of our luxury shampoo. You’ll enjoy every step of the service, including a power dry upon completion.

*This treatment is optimal for in between installs to replenish the hair & scalp.

**Loc clients will receive custom natural rinses to properly moisturize their hair & scalp while protecting the integrity of your locking process.

Can I book group appointments?

You are welcome to book more than one service at once; however, only 1 person is serviced at a time. Concurrent appointments aren’t available at this time.

I’m naturally curly/wavy/kinky and particular about my hair, can I bring my own styling products?

Yes! YOU are the expert on YOUR hair! We encourage you to stick to the base of our leave-in conditioners, as they are formulated for the optimal hair & scalp nourishment and help promote your natural curl pattern. However, you are more than welcome to bring your favorite styling product if selecting a styled finish. We also provide a styling consultation for our natural clients with this option!

(Select the “Wash & Stay” at the respective level, for this level of service.)

What is the dress code?

Your service will take place in a private room. Ladies will be donned in a spa wrap, as shoulders and decollate need to be exposed. A strapless bra, tube top, or like item is recommended underneath wrap for ladies- bottoms must be kept on at all times. Men will be shirtless- bottoms must be kept on at all times. All clients will be additionally draped with a blanket for the duration of your shampoo service.

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